FAQ

To Schedule your Anthony John's appointment please call (207)-907-4263. We encourage you to book your appointments in advance. Groups or parties may require further advance notice to secure the date you are booking. Parties of 3 or more may require a group contract with deposit. Please notify the front desk if you are pregnant or have any medical conditions or allergies. A valid credit card will be required to secure your reservations at the time of booking. Prices are subject to change without prior notification.

Please arrive 15 minutes prior to your appointment to fill out any necessary paperwork and prepare you for your appointment. If your appointment is for a spa day, you will be provided with a locker, robe and slippers.

We understand that things sometimes just pop up but we do have a cancellation and no show policy. If you have to cancel your appointment under 24hrs notice, we do charge a $15 rescheduling fee. If you don't call and don't show to your appointment, we charge half the price of the service. The best way to contact us for a cancellation is by phone. But you can message us via facebook or email, just allow for 48hrs notice for us to get that message. 

At Anthony John's we strive to provide you with a relaxing environment. Please be respectful and considerate of others and refrain from using your cell phone. Please leave valuables at home as Anthony John's cannot be held responsible for loss of personal items.

A spa and salon coordinator can assist you with any appointment needs accommodation needs and planning. Please also check out our Bridal page by clicking HERE.

Please arrive 15 min prior to your appointment. Arriving late will possibly interfere with your service. All appointments will end at their scheduled time so that the next guest will not be delayed. Treatment times are not extended based on late arrivals.

Please call as soon as you need to cancel. We do require 24 hour notice for cancellations. This will also ensure you do not get charged for the appointment.

Please notify our front desk coordinator before booking treatments if you are pregnant, have allergies, high blood pressure, any physical ailments, diabetes or any kind of bacterial, fugal or dermatitis. This will prepare our staff far in advance to provide the best possible spa treatment or therapy for you. When receiving your treatment, the service provider will address your needs based on your personal assessment. They will speak to you about the temperature, pressure, music, product and sequence of service they are providing. You may also communicate to us how you are feeling during your service, and if there is anything specific you would like to address, please inform your service provider.

Shaving is not recommended before body treatments or men's facials. If you choose to shave, please shave at least four hours prior to your service.

That is entirely up to you. It is recommended during a body treatment or massage that those treatments are enjoyed without clothing although undergarments may be worn if preferred. Professional draping is performed throughout the duration of the service for privacy.

You must be through your first trimester.

 Gift cards do not expire.

 Anthony John's is not responsible for lost or stolen gift cards.

Cash, Check (in State) with proper Id. Discover, MasterCard, Visa, American Express, Anthony Johns Gift cards.

Gratuity may be provided at the clients discretion. Gratuity of 18% will be automatically charged on any spa days. Large parties with contracts will have a 20% gratuity automatically added on to their services.

Please inform us of any medication you are taking that may cause sensitivity to waxing. Any retinol products or acne medications.

Before you arrive please make sure your hair is ¼ of an inch long.

Children are welcome at Anthony John's we just ask that they be supervised at all times.

Written parental consent is required for body treatments and massages for anyone under age 18.

Hair should already be washed and dried if you are getting up do's. Make sure your entire bridal party is together and here 15 min prior to your appointments.